Solutions

Frequently Asked Questions


How much does it cost to become a member?

  • There is no membership or joining fee.

What is a service user?


  • A service user is a person who has used the services of the NHS to treat or overcome mental and/or emotional difficulties or distress.

I often feel very fragile, do I have to join in with all the events?


  • No, not at all. Our members do as much or as little as they want. At CAPITAL we appreciate that we all have good periods and bad periods and understand that this can limit our involvement. We will never put you under any pressure to undertake anything that you do not wish to do.

I am unable to drive, how can I get to an event or meeting?


  • We will contact you when you join to find out about you transport requirements. If you do not drive or are unable to use public transport we will organise a taxi, usually door-to-door. We will pay for this by account with the taxi company.

I have my own car. Can I get help with expenses?


  • Yes, we have a fixed mileage rate and will reimburse you on the day of the meeting if possible.

I have my own car. Can I offer a lift to other members who will be attending the same event?


  • Yes, we’d welcome this providing your vehicle is appropriately taxed, insured and roadworthy. We supplement our mileage rate with an additional amount per passenger.

I need someone to talk to who will help me sort out my problems.


  • Unfortunately, CAPITAL has not been set up as an advocacy service and our staff have not been trained in this area. However, although we have no means to refer you, we can usually point you in the right direction to receive help.

I’d like to meet new people. What is available?


  • We run informal monthly meetings in three separate locations in West Sussex. These Locality Meetings give members an opportunity to get together and to share information. The meeting facilitator will advise members of forthcoming events and how they can get involved to represent CAPITAL.

I don’t want to mix with people who make me feel uncomfortable (like disturbed people)


  • Unfortunately then, this may not be for you.

Do you run social events?


  • We understand how isolating mental health difficulties can be and so we encourage members to meet socially. Members’ organise a Friday Drop-In Club at March House in Bognor where various activities are on offer and members organise occasional social events in and around their separate localities.

Is there an opportunity to meet members from other parts of West Sussex?


  • Yes certainly. We run quarterly meetings at a central location in the county, usually in Billingshurst, and enjoy a whole day together with staff and members. There is usually a guest speaker and workshops with plenty of refreshments and a buffet lunch is provided. We also have an Annual General Meeting at the same location each year. Although, by necessity, a short part of the day is formal, the rest of the time is informal and fun, it provides an ideal opportunity to meet many other members.

Id like to make a donation. How can I do this?


  • As a charity we are always willing to accept donations to help continue our work in promoting mental health issues. If you’d like to make a donation, please contact us and any member of our staff team will be happy to help.

I’d like to become a trustee.


  • CAPITAL has a Trust boards of approximately a dozen trustees, the majority of which have been elected for our membership and others who have been co-opted in order to bring a diversity of experience and skills to our decision making. The Board meets monthly at March House in Bognor. All trustees are unpaid but receive travelling expenses when attending. Please contact us and a member of our staff team will be happy to help with your enquiry.

I am a professional working in the mental health sector, I’d like to organise training. Can you help?


  • Yes indeed. Our training Co-ordinator will be happy to discuss your requirements. Please contact us for an appointment.